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Citizen's Charter

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VISION

To be known as a professional and competent air transport regulatory agency that promotes the growth and development of air transport connectivity as well as passenger welfare and convenience.

MISSION

To enhance air transport connectivity and adequate air services through responsive policies and regulation in partnership with the stakeholders, supported by competent and professional staff.

SERVICE PLEDGE

WE, AS PUBLIC SERVANTS, DO SOLEMNLY PLEDGE WITH THE AID OF OUR ALMIGHTY GOD

  • To attend to our duties and responsibilities with honor and excellence;
  • To be fair and just in applying the rules and regulations;
  • To observe and maintain integrity and transparency in all transactions;
  • To promote a healthy working relationship with our co-workers to help achieve the CAB goals and objectives;

We pledge.

>> CLASSIFICATION OF TRANSACTIONS/SERVICES 
>> CORE SERVICES RENDERED BY CAB AND ITS TIMELINES
>> SERVICES QUICK GUIDE

ARTA Certificate of Compliance 2018
ARTA Certificate of Compliance 2017

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers

PRAD NAIA Terminal1 0919-9128457 PRAD Laguindingan 0919-9128468
PRAD NAIA Terminal2 0919-9128458 PRAD Laoag Airport 0998-5864834
PRAD NAIA Terminal3 0919-9128451 PRAD Legaspi Airport 0919-9128461
PRAD NAIA Terminal4 0919-9128470 PRAD Mactan-Cebu Int'l. 0919-9128464
PRAD Bacolod Airport 0998-5864828 PRAD Naga Airport 0919-9128462
PRAD Basco Airport 0998-5864829 PRAD Ozamis Airport 0998-5864835
PRAD Boracay Airport 0919-9128453 PRAD Pagadian Airport 0998-5864836
PRAD Busuanga Airport 0919-9128460 PRAD Puerto Princessa 0998-5864837
PRAD Butuan Airport 0998-5864830 PRAD Roxas Airport 0998-5864838
PRAD Camiguin Airport 0998-5864831 PRAD Siargao Airport 0919-9128456
PRAD Clark Int'l .Airport 0919-9128471 PRAD Surigao Airport 0998-5864839
PRAD Davao Int'l. Airport 0919-9128469 PRAD Tacloban Airport 0998-5864840
PRAD Dipolog Airport 0998-5864832 PRAD Tagbilaran Airport 0919-9128465
PRAD Dumaguete Airprot 0998-5864833 PRAD Tuguegarao Airport 0998-5864841
PRAD General Santos 0919-9128467 PRAD Virac Airport 0919-9128463
PRAD Iloilo Int'l .Airport 0919-9128466 PRAD Zamboanga Airport 0998-5864842
PRAD Kalibo Int'l. Airport 0919-9128454

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996

*PRAD - Passenger Rights Action Desk

PRAD NAIA Terminal1 0919-9128457 PRAD Laguindingan 0919-9128468
PRAD NAIA Terminal2 0919-9128458 PRAD Laoag Airport 0998-5864834
PRAD NAIA Terminal3 0919-9128451 PRAD Legaspi Airport 0919-9128461
PRAD NAIA Terminal4 0919-9128470 PRAD Mactan-Cebu Int'l. 0919-9128464
PRAD Clark Int'l .Airport 0919-9128471 PRAD Naga Airport 0919-9128462
PRAD Bacolod Airport 0998-5864828 PRAD Ozamis Airport 0998-5864835
PRAD Basco Airport 0998-5864829 PRAD Pagadian Airport 0998-5864836
PRAD Boracay Airport 0919-9128453 PRAD Puerto Princessa 0998-5864837
PRAD Busuanga Airport 0919-9128460 PRAD Roxas Airport 0998-5864838
PRAD Butuan Airport 0998-5864830 PRAD Siargao Airport 0919-9128456
PRAD Camiguin Airport 0998-5864831 PRAD Surigao Airport 0998-5864839
PRAD Davao Int'l. Airport 0919-9128469 PRAD Tacloban Airport 0998-5864840
PRAD Dipolog Airport 0998-5864832 PRAD Tagbiliran Airport 0919-9128465
PRAD Dumaguete Airprot 0998-5864833 PRAD Tugeugarao Airport 0998-5864841
PRAD General Santos 0919-9128467 PRAD Virac Airport 0919-9128463
PRAD Iloilo Int'l .Airport 0919-9128466 PRAD Zamboanga Airport 0998-5864842
PRAD Kalibo Int'l. Airport 0919-9128454