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Citizen's Charter

 

VISION

To be known as a professional and competent air transport regulatory agency that promotes the growth and development of air transport connectivity as well as passenger welfare and convenience.

MISSION

To enhance air transport connectivity and adequate air services through responsive policies and regulation in partnership with the stakeholders, supported by competent and professional staff.

SERVICE PLEDGE

WE, AS PUBLIC SERVANTS, DO SOLEMNLY PLEDGE WITH THE AID OF OUR ALMIGHTY GOD

  • To attend to our duties and responsibilities with honor and excellence;
  • To be fair and just in applying the rules and regulations;
  • To observe and maintain integrity and transparency in all transactions;
  • To promote a healthy working relationship with our co-workers to help achieve the CAB goals and objectives;

We pledge.

>> CLASSIFICATION OF TRANSACTIONS/SERVICES 
>> CORE SERVICES RENDERED BY CAB AND ITS TIMELINES
>> SERVICES QUICK GUIDE

ARTA Certificate of Compliance 2018
ARTA Certificate of Compliance 2017

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

NAIA Terminal1 0919-9128457 Laoag 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi 0919-9128461
NAIA Terminal3 0919-9128451 Mactan-Cebu T1 0919-9128464
NAIA Terminal4 0919-9128470 Mactan-Cebu T2 To be updated
Bacolod 0998-5864828 Masbate To be updated
Basco 0998-5864829 Naga 0919-9128462
Boracay 0919-9128453 Ozamis 0998-5864835
Busuanga 0919-9128460 Pagadian 0998-5864836
Butuan 0998-5864830 Puerto Princessa 0998-5864837
Camiguin 0998-5864831 Roxas 0998-5864838
Clark 0919-9128471 Siargao 0919-9128456
Davao 0919-9128469 Surigao 0998-5864839
Dipolog 0998-5864832 Tacloban 0998-5864840
Dumaguete 0998-5864833 Tagbilaran 0919-9128465
General Santos 0919-9128467 Tuguegarao 0998-5864841
Iloilo 0919-9128466 Virac 0919-9128463
Kalibo 0919-9128454 Zamboanga 0998-5864842
Laguindingan 0919-9128468

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996

PRAD NAIA Terminal1 0919-9128457 PRAD Laguindingan 0919-9128468
PRAD NAIA Terminal2 0919-9128458 PRAD Laoag 0998-5864834
PRAD NAIA Terminal3 0919-9128451 PRAD Legaspi 0919-9128461
PRAD NAIA Terminal4 0919-9128470 PRAD Mactan-Cebu Int'l. 0919-9128464
PRAD Clark Int'l . 0919-9128471 PRAD Naga 0919-9128462
PRAD Bacolod 0998-5864828 PRAD Ozamis 0998-5864835
PRAD Basco 0998-5864829 PRAD Pagadian 0998-5864836
PRAD Boracay 0919-9128453 PRAD Puerto Princessa 0998-5864837
PRAD Busuanga 0919-9128460 PRAD Roxas 0998-5864838
PRAD Butuan 0998-5864830 PRAD Siargao 0919-9128456
PRAD Camiguin 0998-5864831 PRAD Surigao 0998-5864839
PRAD Davao 0919-9128469 PRAD Tacloban 0998-5864840
PRAD Dipolog 0998-5864832 PRAD Tagbiliran 0919-9128465
PRAD Dumaguete Airprot 0998-5864833 PRAD Tugeugarao 0998-5864841
PRAD General Santos 0919-9128467 PRAD Virac 0919-9128463
PRAD Iloilo Int'l . 0919-9128466 PRAD Zamboanga 0998-5864842
PRAD Kalibo 0919-9128454