HEXD SOP 02 - Processing of Application for Designation and Allocation of Entitlements

PROCESS FLOW

STEP NO.

PROCESS / STEPS

DETAILS

RESPONSIBLE PERSON/S

LOCATION OF OFFICE

DURATION OF ACTIVITY

START

1. 1.

Receive Application

• Receive the petition/application in letter form or pleading and stamp with date and time

OED Staff

OED Ground Floor

10 minutes

1. 2.

Receive Payment

• Issue an Order of Payment accordingly

• Receive the payment and issue official receipt

FMD Staff

Cashier

FMD/ Cashiering Unit                 2nd Floor

22 minutes

1. 3.

Assign Control Number

• Log and assign routing number
• Forward to HED

OED Staff

OED Ground Floor

10 minutes

1. 4.

Issue Notice of Hearing/Application

• Receive the Application and assign HED case number
• Prepare Notice of Hearing with dates
• Furnish IT Section a copy of Notice of Hearing/Application for Website posting

Refer to Posting/Publishing Information or Document in the CAB Website (SOP-PARD-03)

• Furnish affected Domestic Airlines with the Notice of Hearing/Application and the application through email
• Prepare Notice of Service

HED Staff

IT Personnel

HED Staff

HED 2nd Floor/ IT Room Ground Floor

3 working days

1. 5.

Conduct Hearing

• Prepare a case folder for each application
• Receive and hear authenticated documentary and testimonial evidence
• Mark, compare and validate documents as Exihibits
• Receive the originally-marked documents
• Require applicant/s to submit respective Position Paper/s
• Upload marked documents in HED server for the Hearing Panel

NOTE: If petition is not contentious, require Applicant to submit position paper with supporting documents on the date of hearing

HED Staff

Hearing Officer &

Hearing Panel (HED & AORD Staff)

Board Room Ground Floor

4 hours

1. 6.

Evaluate Application

• Review and evaluate submitted documentary evidence and/or oral testimony and report from AORD against existing Bilateral/Multilateral Agreements and Summary of MOUs and position paper/s submitted
• Prepare Executive Brief with recommendation and submit to OED for signature

NOTE: Petition may be dismissed for non-compliance with the requirements and/or unreasonable postponements/delays (3 postponements by client, except for causes beyond its control)

Hearing Officer

HED 2nd Floor

7 working days

1. 7.

Forward Executive Brief to OBS

• Submit signed Executive Brief to OBS with complete supporting documents together with the electronic copy

HED Staff

HED 2nd Floor

5 minutes

1. 8.

Prepare Agenda for the Board Meeting

• Schedule/Calendar Agenda for Board Meeting

• Refer to Reception of Documents for Board Meeting, Facilitation of Conduct of Board Meeting, Issuance of Board Resolution (WI-OBSE-01)

OBS Staff

OBS 2nd Floor

5 minutes

1. 9.

Submit recommendation to the Board for appropriate action either through regular Board Meeting or Ad Referendum action

• Conduct Board Meeting
• Act on the presented recommendation

OBS Staff

Hearing Officer

Board Members

OBS 2nd Floor

10 minutes (per application/agenda item)

1. 10.

Prepare Board Resolution in accordance with Board Action

• Draft board resolution for ED’s final editing
• Prepare final copies for ED’s signature

• Refer to Reception of Documents for Board Meeting, Facilitation of Conduct of Board Meeting, Issuance of Board Resolution (WI-OBSE-01)

OBS Staff

OBS 2nd Floor

40 minutes (per application)

1. 11.

Secure signatures of Board Members

• Endorse Board Resolutions to Administrative Division

• Route Board Resolutions to Board Members for their signatures

OBS Staff

Admin Staff

OBS 2nd Floor

Admin Bldg.

2 months (per batch of resolution)

1. 12.

Release Final Resolution to Stakeholders

• Endorse duly signed Board Resolutions to Administrative Division
• Deliver/release Board Resolutions to Stakeholders

OBS Staff

Admin Staff

OBS 2nd Floor

Admin Bldg.

1 minute (per signed resolution)

1. 13.

END