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AORD SOP 01 - Issuance of Letter Approval for Specific Request Relative to Air Operations, Rights and Tariffs

Issuance of Letter Approval for Specific Request Relative to Air Operations, Rights and Tariffs

PROCESS FLOW

STEP NO.

PROCESS / STEPS

DETAILS

RESPONSIBLE PERSON

LOCATION OF OFFICE

DURATION OF ACTIVITY

 

START

 

  1. 1.

Receive letter of application

  • Receives   application/petition.

 

Note: Filing of petition/application may be through personal delivery and/or facsimile. Filing via email will only serve   as reference and shall not be considered official application.

OED Staff

OED Ground Floor

10 minutes

 

  • Ensure that all documentary requirements are complete based on the Requirement Verification Form (QO-OED-RVC)

Note: If supporting documents is incomplete, issue a filled-up OED-RVF-01 to the stakeholder indicating the lacking documents.              Application with lacking requirements shall only be consider as offically received only upon submission / completion of the required supporting documents.

  • For application/petition that reqruires payment of filing fee, check appropriate fees in the QO-OED-RVC-01. For application with legislative franchise, stamp “EXEMPTED”.

 

Note: Payment can be made upon filing or prior to the release of the Letter Approval.

 

Refer to WI-OEXD-01

OED Staff

2.

Receive Payment

  • Check the QO-OED-RVC for the amount of the filing fee to be collected.
  • Issue an Order of Payment accordingly.
  • Receive the payment and issue official receipt

 

Refer to WI-FAMD-01 and WI-ADMN-CASH-01)

FMD Staff

Cashier

FMD/ Cashiering Unit                 2nd Floor

22 minutes

3.

Assign Routing Number

  • Assign Routing Number and log details in the incoming / outgoing Worksheet.

 

  • Forwards application to AORD for processing.

OED Staff

OED Ground Floor

10 minutes

4.

Evaluate letter of application

  • Verify the validity of completeness of the documentary requirements in support of the application.

 

  • Assign appropriate control number/s and record details of application in AORD Log Database.

 

  • Determine if the application/petition accurately described its specific request and if the request is contestable.

 

  • If the application is contestable, establish the issue/argument raised by the oppositor and forward the application to HED for the hearing procedure. (Refer to Step 4 of SOP-HEXD-01).

AORD Staff

AORD Ground Floor

30 minutes

5.

Prepare letter approval

  • Prepare   letter approval granting specific request identified in the letter of application.
  • In case of denial prepare notice (letter) of disapproval.

AORD Staff

SVTRO/CTRO

AORD Ground Floor

30 minutes

6.

Sign the letter Approval

  • Affix signature on the Letter Approval (or disapproval)

ED

OED Ground Floor

5 minutes

7.

Issue Letter Approval

  • Letter Approval may be issued directly to the applicant.

Note: Advance copy of Letter Approval may be released via facsimile or email upon request.

 

  • Forward letter Approval to OBS for Board’s ratification.

OED Staff

OED Ground Floor

20 minutes

END

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

AIRPORT CONTACT NUMBER AIRPORT CONTACT NUMBER
NAIA Terminal1 0919-9128457 Laoag 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi 0919-9128461
NAIA Terminal3 0919-9128451 Mactan-Cebu T1 0919-9128464
NAIA Terminal4 0919-9128470 Mactan-Cebu T2 0998-9668315
Bacolod 0998-5864828 Masbate 0998-9668314
Basco 0998-5864829 Naga 0919-9128462
Boracay 0919-9128453 Ozamis 0998-5864835
Busuanga 0919-9128460 Pagadian 0998-5864836
Butuan 0998-5864830 Puerto Princessa 0998-5864837
Camiguin 0998-5864831 Roxas 0998-5864838
Clark 0919-9128471 Siargao 0919-9128456
Davao 0919-9128469 Surigao 0998-5864839
Dipolog 0998-5864832 Tacloban 0998-5864840
Dumaguete 0998-5864833 Tagbilaran 0919-9128465
General Santos 0919-9128467 Tuguegarao 0998-5864841
Iloilo 0919-9128466 Virac 0919-9128463
Kalibo 0919-9128454 Zamboanga 0998-5864842
Laguindingan 0919-9128468

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996