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CAB Privacy Notice

The Civil Aeronautics Board (CAB) is committed to protecting and respecting your personal data privacy.

This Privacy Notice explains how CAB collects, uses, stores, and protects your personal data when you visit our website or engage with our services.

  • Statement of Policy
  • CAB's Privacy Notice to the Public
  • Feedback on our Privacy Notice

Statement of Policy
CAB upholds the principles of transparency, legitimate purpose, and proportionality as mandated by the Data Privacy Act of 2012. We are committed not only to compliance but also to promoting a culture of privacy within our organization.

Whenever we collect personal data, whether online or in person, we will provide a Personal Information Collection Statement (PICS) in a format appropriate to the method of collection. This may be:

  • Included in online forms or pages that collect data
  • Printed on manual forms
  • Posted at physical locations such as the entrance of CAB premises, where data is collected via logbooks or registration sheets.

CAB's Privacy Notice

For processing inquiries and requests

Personal Data Collected
We collect the following personal information from you when you manually or electronically submit to us your inquiries or requests:

  • Name
  • Contact information, preferably email


The CAB uses Joomla Statistics, a third-party service to analyze the web traffic data for us. This service use cookies. Data generated is not shared with any other party. The following web traffic data are analyzed:

  • Your IP address
  • The search terms you used
  • The pages and internal links accessed on our site
  • The date and time you visited the site
  • Geolocation
  • The referring site or platform (if any) through which you clicked through to this site
  • Your operating system
  • Web browser type


Use
The collected personal information is utilized solely for documentation and processing purposes within the CAB and is not shared with any outside parties. They enable the CAB to properly address the inquiries and requests, forward them to appropriate internal units for action and response, and provide clients with appropriate updates and advisories in a legitimate format and in an orderly and timely manner.

Protection Measures
Only authorized CAB personnel has access to these personal information, the exchange of which will be facilitated through email and hard copy. They will be stored in a database for two years (after inquiries, requests are acted upon) after which physical records shall be disposed of through shredding, while digital files shall be anonymized.

Access and Correction
You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong. To do so, please contact our Data Protection Officer, through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.


Feedback on our Privacy Notice
If you have suggestions with regards to our privacy notice, you may reach us through this form or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

AIRPORT CONTACT NUMBER AIRPORT CONTACT NUMBER
NAIA Terminal1 0919-9128457 Laoag 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi 0919-9128461
0919-9128470 Mactan-Cebu T1 0919-9128464
NAIA Terminal3 0919-9128451 Mactan-Cebu T2 0998-9668315
Bacolod 0998-5864828 Masbate 0998-9668314
Basco 0998-5864829 Naga 0919-9128462
Boracay 0998-8672416 Ozamis 0998-5864835
Busuanga 0919-9128460 Pagadian 0998-5864836
Butuan 0998-5864830 Puerto Princessa 0998-5864837
Camiguin 0998-5864831 Roxas 0998-5864838
Clark 0919-9128471 Siargao 0919-9128456
Davao 0919-9128469 Surigao 0998-5864839
Dipolog 0998-5864832 Tacloban 0998-5864840
Dumaguete 0998-5864833 Tagbilaran 0919-9128465
General Santos 0919-9128467 Tuguegarao 0998-5864841
Iloilo 0919-9128466 Virac 0919-9128463
Kalibo 0919-9128454 Zamboanga 0998-5864842
Laguindingan 0919-9128468

✆ 8852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 8853-7259
☎ (+632) 8854-5996