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Passenger Fuel Surcharge Level 3 for 1 January to 28 February 2019
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IMPLEMENTATION OF PARAGRAPH 9.2, SECTION 9 OF CAB ECONOMIC REGULATION NO. 9, OTHERWISE KNOWN AS THE AIR PASSENGER BILL OF RIGHTS

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20
Oct

Airport ‘welcomers’ are security nightmare

Written by bh0ngg. Posted in News

Because of our cultural habit, this business of sending off and welcoming loved ones at the airport could never be stomped out.

Many may not realize it but this unique traditional way requires herculean efforts and lots of money on the part of the airport authorities.

“On average, the Media Affairs Department (MAD) dispenses 20,000 monthly ID passes, 15,000 semi-annually, 2,000 annually, and 6,000 daily for temporary workers. Visitors’ pass average one thousand per day,” according to Consuelo “Connie” Bungag, the chief of the Public Affairs Office (PAO).

This costs a lot of money for printing alone and the Manila International Airport (MIAA) has to put up an entire office called “Pass Control,” to manage the printing and dispensing of various kinds of access passes.

Major airports are considered high-profile but “soft” targets and are therefore usually given high security considerations.

MIAA General Manager Ed Monreal said applicants for access pass are required to submit several documents, which are vetted by the airport’s Intelligence and Investigation Division, which conducts background checks on applicants as part of the proactive security measures.

Monreal said some 1,500 closed-circuit television (CCTV) cameras are now under bidding. Once awarded, the CCTVs will be deployed not only inside the terminals but all the way to the perimeter fences.

Once the CCTV are in place, the airport management could deploy reclining seats in strategic areas so passengers could sleep soundly.

The airport authorities usually discourage passengers from sleeping because they are prone to having their personal belongings stolen, not by airport personnel but sadly, by other passengers.

The Office of the Assistant General Manager for Security and Emergency Services Bloc is the airport’s major security arm. It is composed of the Airport Police Department, the Intelligence and Access Management Department, the Screening and Surveillance Department, and the Emergency Services Department.

The NAIA’s Intelligence and Access Management Department provides the personnel to screen those who are given the access pass. Before an Access Pass is issued, all recipients attend a Security Awareness Seminar.

AIR PASSENGER BILL OF RIGHTS

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

AIRPORT CONTACT NUMBER AIRPORT CONTACT NUMBER
NAIA Terminal1 0919-9128457 Laoag 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi 0919-9128461
NAIA Terminal3 0919-9128451 Mactan-Cebu T1 0919-9128464
NAIA Terminal4 0919-9128470 Mactan-Cebu T2 0998-9668315
Bacolod 0998-5864828 Masbate 0998-9668314
Basco 0998-5864829 Naga 0919-9128462
Boracay 0919-9128453 Ozamis 0998-5864835
Busuanga 0919-9128460 Pagadian 0998-5864836
Butuan 0998-5864830 Puerto Princessa 0998-5864837
Camiguin 0998-5864831 Roxas 0998-5864838
Clark 0919-9128471 Siargao 0919-9128456
Davao 0919-9128469 Surigao 0998-5864839
Dipolog 0998-5864832 Tacloban 0998-5864840
Dumaguete 0998-5864833 Tagbilaran 0919-9128465
General Santos 0919-9128467 Tuguegarao 0998-5864841
Iloilo 0919-9128466 Virac 0919-9128463
Kalibo 0919-9128454 Zamboanga 0998-5864842
Laguindingan 0919-9128468

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996

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