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CAB : Frequently Asked Questions
  • Where is CAB located?
  • Who are the officials of the CAB?
  • Is the CAB involved in air negotiation through RP Air Negotiation Panel?
  • Can I complain to the CAB regarding refund of fares, cancellation of flights, denied boarding and loss of luggage?
  • What are the permits issued by the CAB?
  • Does the CAB investigate aircraft accident?
  • What created the CAB?
  • Is the CAB the same as the Civil Aviation Authority of the Philippines (CAAP), formerly called the Air Transportation Office (ATO)?
  • What are the policies, regulations and procedures of CAB?
  • WHERE IS CAB LOCATED?
    The CAB is located at Old MIA Road, Pasay City, near the Centennial Airport (Terminal II). It can be reached by public transport vehicles (buses and jeepneys servicing airport route).
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    WHO ARE THE OFFICIALS OF THE CAB?
    Click Here
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    IS THE CAB INVOLVED IN AIR NEGOTIATION THROUGH RP AIR NEGOTIATION PANEL?
    Yes, the CAB is involved in air agreement negotiation.

    The Air Negotiation Panel is composed of the following:

    Secretary of DOTC as Chairman; Department of Foreign Affairs (DFA) as Vice Chairman; Members: CAB, Department of Trade & Industry (DTI), Department of Tourism (DOT), Clark International Airport Corporation (CIAC) and designated Airlines.
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    CAN I COMPLAIN TO THE CAB REGARDING REFUND OF FARES, CANCELLATION OF FLIGHTS, DENIED BOARDING AND LOSS OF LUGGAGE?
    Yes. You may call Tel. No. 852-8967 (Legal & Enforcement Division) or email help@cab.gov.ph.
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    WHAT ARE THE PERMITS ISSUED BY THE CAB?
    1.Certificate of Public Convenience and Necessity (CPCN) – is a permit issued by the Board authorizing a domestic person or entity (60/40 equity) to engage in international and/or domestic, scheduled and/or non-scheduled air transportation services.A grantee of a CPCN may operate even without a legislative franchise.


    2.Foreign Air Carrier’s Permit (FACP) – is a permit issued by the Board, and approved by the President of the Philippines, authorizing a foreign air carrier to engage in foreign air transportation services.


    3.Letter of Authority - is an approval issued by the CAB authorizing a person or entity to engage in airfreight forwarder, general sales agent, cargo sales agent and off-line carrier. It is signed by the Executive Director subject to the ratification of the Board on its scheduled meeting.
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    DOES THE CAB INVESTIGATE AIRCRAFT ACCIDENT?
    No. Investigation of aircraft accident falls within the jurisdiction of CAAP.
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    WHAT CREATED THE CAB?
    R.A. 776, as amended.
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    IS THE CAB THE SAME AS THE CIVIL AVIATION AUTHORITY OF THE PHILIPPINES (CAAP), FORMERLY CALLED THE AIR TRANSPORTATION OFFICE (ATO)?
    No. The CAB regulates the economic aspect of air transportation, while CAAP, regulates the technical and operational aspects of air transportation.
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    WHAT ARE THE POLICIES, REGULATIONS AND PROCEDURES OF CAB?
    1. Administrative Order No. 01 (60)

    2. Economic Regulations:

    ER-1- Provision of General Applicability
    ER-2- Charter Operations
    ER-3 - Purchase of Aircraft and Incurring of Indebtedness
    ER-4 - Airfreight Forwarders and Off-Line Carriers
    ER-5 - Air Taxi Operators
    ER-7 - Boarding Priority and Denied Boarding Compensation
    ER-8 - General Sales Agent and Cargo Sales Agent


    3. Executive Orders (E.O.)

    E.O. No. 219 - Establishing the Domestic & International Civil Aviation Liberalization Policy
    E.O. No. 32 - Amending E.O. 219 dated Jan. 3, 1995 Entitled “Establishing the Domestic & International Civil Aviation Liberalization Policy”
    E.O. No. 296 - Further Amending Executive Order No. 219 dated January 3, 1995, Establishing the Domestic and International Civil Aviation Liberalization Policy
    E.O. No. 217 - Futher amending section 5 of Republic of act No. 776, as amended
    E.O. No. 500 - Providing for the Expansion of Air Services to the Diosdado Macapagal International Airport
    E.O. No. 500A - Amending E.O. No. 500 Entitled “Providing for the Expansion of Air Services to the Diosdado Macapagal International Airport & Subic Bay Int’l. Airport (SBIA)”
    E.O. No. 125A - Amending E.O. 125 Entitled “Reorganizing the Ministry of Transportation & Communication”
    P.D. 1466 - Waiver
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