Articles

Print

AirAsia cancels Davao-KL flights starting Aug. 21

BusinessWorld Online

DAVAO CITY — Malaysia AirAsia Berhad is dropping its flights between Davao and Kuala Lumpur in August, less than a year after launching the service in December 2017.

In a statement, the budget carrier said it is suspending the four times weekly direct flight starting Aug. 21 due to “commercial reasons.”

Davao City Tourism Operations Office officer-in-charge Generose D. Tecson also confirmed the cancellation and said the local government respects the “business decision” of the company.

“However, I do hope that they can reconsider by opting to operate once a week flights between KL to Davao and do more aggressive marketing in the neighboring regions,” Ms. Tecson said in an interview with BusinessWorld.

Ms. Tecson said the city government remains confident the AirAsia cancellation will not affect the entry of other foreign airlines such as Cathay Pacific, which has previously announced that it is considering direct flights to and from Hong Kong.

“Hong Kong is a different destination,” she said in Filipino, noting that locals are more “aware” of it as a tourism site and that there are more overseas Filipino workers based there.

“Although, of course, both sides will have to market (the route),” the tourism official added.

AirAsia said it is offering clients who already booked tickets with several “recovery options,” including changing the travel date before the suspension, a reroute via Manila or Cebu, convert the ticket value to a credit account, or a full refund.

AirAsia launched the Davao-KL route in December 2017, which AirAsia Group CEO Tony Fernandes said was a direct response to President Rodrigo R. Duterte’s request, which was made when they earlier met in Cambodia.

AirAsia Philippines operates several flights from Davao to domestic destinations such as Cebu, Clark, Kalibo, Palawan and Manila. — Maya M. Padillo

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

AIRPORT CONTACT NUMBER AIRPORT CONTACT NUMBER
NAIA Terminal1 0919-9128457 Laoag 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi 0919-9128461
NAIA Terminal3 0919-9128451 Mactan-Cebu T1 0919-9128464
NAIA Terminal4 0919-9128470 Mactan-Cebu T2 0998-9668315
Bacolod 0998-5864828 Masbate 0998-9668314
Basco 0998-5864829 Naga 0919-9128462
Boracay 0919-9128453 Ozamis 0998-5864835
Busuanga 0919-9128460 Pagadian 0998-5864836
Butuan 0998-5864830 Puerto Princessa 0998-5864837
Camiguin 0998-5864831 Roxas 0998-5864838
Clark 0919-9128471 Siargao 0919-9128456
Davao 0919-9128469 Surigao 0998-5864839
Dipolog 0998-5864832 Tacloban 0998-5864840
Dumaguete 0998-5864833 Tagbilaran 0919-9128465
General Santos 0919-9128467 Tuguegarao 0998-5864841
Iloilo 0919-9128466 Virac 0919-9128463
Kalibo 0919-9128454 Zamboanga 0998-5864842
Laguindingan 0919-9128468

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996